Chief of Staff, CCO

OperationsLead

Serve as the CCO’s thought partner and force multiplier across commercial strategy, operating cadence, customer growth, analytics, forecasting, and cross-functional execution.

Immutable is looking for a Chief of Staff to work directly with our Chief Commercial Officer, driving commercial growth and deepening our customer relationships. You will be the CCO's force multiplier and thought partner in shaping commercial strategy, running our operating rhythms, and turning priorities into coordinated execution across the full GTM motion. You'll use AI daily to build tooling and create leverage across the commercial org, driving cross-functional alignment with Product, Engineering, Design, Data and Group teams. You will own end-to-end problem-solving on what matters most for Commercial, accelerating opportunities and enabling the team to move with speed and focus.

Responsibilities

Translate Commercial strategy and priorities into executed programs across the full commercial funnel
Support deals working alongside Sales and Customer Growth
Own commercial problem-solving end to end including across pricing, upsell and expansion motion, renewals and churn risk
Shape enablement and tooling from what's working in the field to make Sales and CG more effective
Run the commercial operating cadence and communications: goal setting and OKRs, commercialisation forums, contribution to town halls and other key rhythms
Lead board materials, pitch decks and preparation of other materials as required
Partner with GTM Ops on data integrity, reporting, analytics and forecasting, and align incentive design to strategy
Act as the CCO's connective tissue to Group functions and execute core activities including legal reviews and compliance, finance forecasting, and people and headcount planning
Assist in the planning and execution of key conferences and events that maximise meeting quality and conversion

Requirements

3-5+ years at a top-tier strategy consultancy with a strong promotion cadence
Structured, hypothesis-driven problem-solving where you take an ambiguous problem from first principles to a clear plan, then drive it through execution
Commercial fluency and judgement with a track record working with commercial teams on projects across pricing, sales motions, upsell and expansion, and churn risk
Strong data, analytics and forecasting skills, turning them into narrative that drives alignment and sharper decisions toward our growth goals
Daily fluency with AI where you build tooling and create leverage to sharpen analysis, elevate decisions and achieve measurable commercial outcomes.
A high-ownership, bias-to-action instinct and genuine customer obsession where you bring solutions and follow through with measurable commercial impact.

Preferred Qualifications

Experience in gaming, SaaS, or Marketing Tech
Time spent operating in-house at a startup or scale-up in addition to a top-tier consulting background

Benefits

Here is a snapshot 😊
Attracting the best global talent
We commit to paying globally competitive base salaries and contributions to a long-term fund
Sharing our products' success through Employee Stock Options ESOP
Our flexible working model blends the best of both worlds: Sydney-based employees enjoy hybrid 3 days a week in our vibrant head office, while remote team members can work from home or utilise access to global office hubs via a WeWork All-Access pass
Lunch is ordered fresh every day in our friendly office in Sydney CBD
Quarterly End of Cycle Celebration Awards and Dinner
USD $500 WFH allowance to set up your home office
USD $600 per annum to put toward your internet and phone usage.
USD $75 per quarter for remote employees to celebrate with local team members
We also support our US Employees with Medical and 401K Insurance
Our Australian Employees can avail of Novated Leasing, save money by paying for your car using pre & post-tax dollars
Levelling up your growth
We offer up to USD $1,350 per annum for any classes, courses or events to support your growth and development
Enjoy access to free online courses via Udemy
Helping you thrive
Enjoy USD $800 per year to put toward your health and wellbeing
Get 24/7 access to unlimited counselling for you and your family when you need it through our EAP Service
Monthly subsidy and discounted rate with ClassPass, including a 1-year free membership to Breethe
Leave when you need it the most:
New parents receive 12 weeks of paid leave in our gender-neutral offer. The birthing parent also gets an additional 6 weeks of leave for rest and recovery leading up to and after birth. We also offer Miscarriage Leave and extra leave for IVF treatments
Enjoy 2 additional paid annual leave days at the end of the year
Birthday you get a paid day off