Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
This role will own the product strategy, roadmap, and delivery for key fraud projects. You will work closely with Engineering, Legal, Finance, Risk, and external vendors to design and launch secure, compliant fraud systems that enable Kraken to operate across jurisdictions while protecting users from fraud and supporting investigations—without disrupting legitimate client activity. This role requires strong product ownership, cross-functional coordination, and experience working with fraud/ATO detection/prevention mechanisms and fraud case management.
Own the product strategy and roadmap for fraud solutions, including running the project to revamp case management for fraud and ATO .
Lead end-to-end delivery of fraud features from discovery and design through implementation and launch.
Collaborate with Engineering teams to define technical specifications, APIs, workflows, and operational processes for fraud and ATO.
Work closely with Legal, Fraud Strategy, and Ops teams to ensure products meet requirements across jurisdictions.
Partner with external vendors to define integration scope, capabilities, and technical requirements.
Build systems that support investigations, risk detection, and user protection while minimizing friction for legitimate client activity.
Prioritize initiatives that improve monitoring coverage, attribution accuracy, alerting quality, and operational efficiency.
4+ years of Product Management experience, preferably in fraud, crypto, trading platforms, or financial infrastructure.
Strong understanding of fraud processes and infrastructure.
Experience working with institutional trading products or financial market infrastructure.
Ability to work cross-functionally with engineering, legal, finance, compliance, and external vendors.
Experience managing API-based integrations with third-party providers.
Strong organizational and stakeholder management skills.
Ability to translate complex technical systems into clear product requirements and roadmaps.
Familiarity with ATO or Identity management
Familiarity with Case Management automation leveraging AI.
Experience with legal, compliance or traditional finance regulations.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Mention ETHStars when you apply. It shows the hiring team you’re connected to the Ethereum ecosystem.
